Pricing
Pays for itself in one missed call.
One booked job typically covers a full month of Swych.
Starter
For owner-operators and 1–3 person shops.
$249/ month CAD
Start with Starter- Up to 200 AI calls / month
- 24/7 call & SMS answering
- Calendar booking + reminders
- Bilingual EN / FR
- Email support
Most popular
Growth
For growing shops with 4–10 techs.
$549/ month CAD
Book a demo- Up to 800 AI calls / month
- Smart dispatch + tech routing
- ServiceTitan / Jobber sync
- Quote & review follow-up engine
- Custom voice + scripts
- Priority support
Pro
For multi-location shops up to 15 techs.
Customtailored to your volume
Talk to sales- Unlimited AI calls
- Multi-location dispatch
- Dedicated success manager
- Custom workflow automations
- Custom DPA
- 99.9% SLA
All plans include onboarding, EN/FR support, and Canadian data residency.
How we compare
The honest comparison.
Every Canadian shop is already paying for a missed-call solution, even if that solution is voicemail. Here's how Swych lines up against the four main alternatives.
| Capability | Voicemail | Answering service | ServiceTitan | Generic AI agent | Swych |
|---|---|---|---|---|---|
| Setup / implementation | None | 1–2 weeks | $5K–$50K, 2–6 months | Self-serve | 3–5 business days |
| Answers 24/7 | — | Often business hours only | (when configured) | ||
| Knows your trade | — | Reads a script you wrote | Generic, US-built defaults | — | HVAC, plumbing, electrical, +7 more |
| Bilingual EN / FR | — | Sometimes (extra cost) | Add-on at higher tiers | Usually English only | Built-in, Bill 96-ready |
| Books to your calendar | — | Manual handoff | proprietary CRM | Limited | Google Calendar, Jobber, HCP |
| Canadian tax + licensing aware | — | — | US-first; needs configuration | — | HST/GST/PST + TSSA/ESA/BCSA |
| Right-sized for 1–15 techs | — not optimized for ≤3 techs |
ServiceTitan implementation figures come from public 2026 pricing analyses; ServiceTitan publishes no price list and requires a sales demo. Answering-service and AI-agent capabilities are typical of the category and vary by vendor.