Terms of Service
Terms and Conditions for Nousera AI.
Effective Date: 05/21/2026
Last Updated: 05/21/2026
These Terms of Service govern your access to and use of the Nousera AI platform, products, software, voice AI services, automation services, websites, APIs, and related offerings provided by Nousera AI Corp.
1. Eligibility
You must be at least eighteen (18) years old and legally capable of entering into binding agreements to use the Services. The Services are intended for businesses operating in Canada.
2. Company Information
Nousera AI Corp. is a federally incorporated Canadian corporation operating in Ontario, Canada.
Nousera AI Corp.
59 Prairie Dunes Pl.
Concord, Ontario L4K 2E4
Canada
3. Description of Services
Nousera AI provides AI-powered business automation tools for home service and trade businesses, including AI voice agents, phone assistants, appointment booking automation, workflow automation, customer communication automation, CRM-connected workflows, and industry-specific conversational AI systems.
The Services may incorporate third-party artificial intelligence models and infrastructure providers, including OpenAI.
4. Account Registration
To access certain Services, you may be required to create an account. You agree to provide accurate information, maintain the security of your credentials, and accept responsibility for all activity under your account.
5. Subscription Plans and Billing
Services may be offered on monthly plans, annual plans, and promotional trial periods. Nousera AI may offer a seven (7) day free trial for eligible customers.
Subscriptions automatically renew at the end of each billing cycle unless cancelled before renewal. Unless cancelled before the next renewal date, subscriptions automatically renew for successive billing periods equal in length to the original subscription term.
Except where required by applicable law, all fees are non-refundable. Nousera AI does not provide refunds or credits for unused subscription periods, partial billing periods, downgrades, or cancelled subscriptions.
6. Customer Responsibilities
You are responsible for the legality of your business operations, compliance with applicable laws, obtaining required customer consents, ensuring the accuracy of information supplied to the Services, and reviewing AI-generated outputs before acting upon them.
7. AI Services and Disclaimers
The Services use artificial intelligence systems and automated outputs. AI-generated outputs may contain inaccuracies, errors, omissions, or incomplete information. You are responsible for reviewing outputs before relying on them.
Nousera AI does not guarantee the accuracy, completeness, legality, or reliability of AI-generated outputs and is not responsible for missed appointments, scheduling conflicts, customer misunderstandings, automation errors, or operational losses.
8. Prohibited High-Risk Uses
The Services may not be used for medical diagnosis, healthcare treatment decisions, legal advice, financial decision-making, emergency response services, public safety operations, or fully autonomous decision-making without meaningful human oversight.
9. Call Recording and Communications
Certain Services may include call recording, transcription, or automated communication functionality. You are responsible for obtaining all legally required consents and complying with applicable privacy, telecommunications, and recording laws.
10. Customer Data
Customers retain ownership of their business data and customer information submitted through the Services. Nousera AI uses Customer Data solely to provide, maintain, and improve the Services, operate customer-specific retrieval systems and workflows, and support internal operations.
Nousera AI does not use Customer Data to train generalized AI foundation models.
11. Privacy
Your use of the Services is also governed by our Privacy Policy, Data Processing Addendum, and Acceptable Use Policy, once published.
12. Intellectual Property
Nousera AI and its licensors retain all rights, title, and interest in the Services, software, APIs, workflows, automation logic, voice systems, documentation, branding, trademarks, and related intellectual property.
You may not reverse engineer, copy, resell, modify, create derivative works from, or use the Services to build competing products.
13. Feedback
If you provide suggestions, feedback, or ideas regarding the Services, Nousera AI may use them without restriction or compensation.
14. Service Availability
Nousera AI provides the Services on a commercially reasonable best-effort basis. We do not guarantee uninterrupted availability, error-free operation, uptime percentages, or compatibility with all third-party systems.
15. Third-Party Services
The Services may integrate with or rely on third-party services, including telephony providers, CRM systems, calendar platforms, payment processors, cloud hosting providers, and artificial intelligence providers.
16. Suspension and Termination
Nousera AI may suspend or terminate access to the Services if you violate these Terms, create legal or operational risk, fail to make required payments, or if continued access could harm Nousera AI or others.
You may cancel your subscription at any time. If you cancel, your cancellation will take effect at the end of your current billing period. You will continue to have access to the Services until the last day of the active subscription term already paid for.
17. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOUSERA AI DISCLAIMS ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AND UNINTERRUPTED OPERATION.
Nousera AI does not guarantee business results, revenue increases, lead conversions, or customer satisfaction outcomes.
18. Limitation of Liability
To the maximum extent permitted by law, Nousera AI shall not be liable for indirect, incidental, consequential, special, or punitive damages, lost profits, lost revenue, loss of data, business interruption, or reputational harm.
Nousera AI’s total aggregate liability arising out of or related to the Services shall not exceed the total amounts paid by you to Nousera AI during the twelve (12) months preceding the event giving rise to the claim.
19. Indemnification
You agree to defend, indemnify, and hold harmless Nousera AI, its affiliates, directors, officers, employees, and contractors from claims, damages, liabilities, costs, and expenses arising from your use of the Services, violation of these Terms, violation of applicable laws, or infringement of third-party rights.
20. Governing Law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes shall be resolved exclusively in the courts located in Ontario, Canada.
21. Changes to These Terms
Nousera AI may update these Terms from time to time. Continued use of the Services after updated Terms become effective constitutes acceptance of the revised Terms.
22. Contact Information
Nousera AI Corp.
59 Prairie Dunes Pl.
Concord, Ontario L4K 2E4
Canada
Email: hello@nousera.ai